Welcome to NatureNest Gardens! We’re here to help you create your own eco-conscious garden sanctuary. Below, you’ll find answers to some of our most commonly asked questions about our plants, shipping, and more.
Our Products
What types of plants do you specialize in?
We specialize in thoughtfully curated perennial plants designed to support local ecosystems. Our collections include Hummingbird Perennial Plants, Pollinator Perennial Plants, Rain Garden Perennial Plants, Shade Plants and Flowers, Sun Plants and Flowers, and a dedicated selection of US Native Plants.
Are your plants suitable for beginner gardeners?
Absolutely! We curate our plants not only for their beauty and ecological benefits but also for their hardiness. Many of our perennials are low-maintenance and perfect for gardeners of all experience levels. Each plant is chosen to thrive in its intended environment, whether it’s a sun-drenched spot or a shady retreat.
Shipping & Delivery
Where do you ship to?
We are proud to ship our US Native Plants and perennial collections across the globe! However, we are currently unable to deliver to Asia and select remote regions due to complex customs and bio-security regulations.
What are my shipping options and timelines?
We offer two convenient shipping methods to get your garden sanctuary to you safely:
- Standard Shipping ($12.95): Processed in 1-2 business days and delivered via DHL or FedEx within 10-15 days after leaving our nursery.
- Free Shipping: For orders over $50, we offer free shipping via EMS. After the 1-2 day processing period, please allow 15-25 days for delivery.
How are the plants packaged?
We are deeply committed to sustainability. Your plants are carefully selected by our horticulturists and packaged using recycled and biodegradable materials whenever possible. This ensures they are protected on their journey to your garden while minimizing our environmental impact.
Payments & Accounts
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Do I need to create an account to place an order?
While creating an account allows you to track orders and save preferences, it is not mandatory. You can check out as a guest.
Returns & Replacements
What is your return policy?
Your satisfaction is our priority. If any plant arrives in unsatisfactory condition, please contact us at [email protected] within 15 days of receiving your order. We will be happy to assist you with a return or replacement.
What should I do when my plants arrive?
Your new plants have been on a journey! We recommend unpacking them immediately and giving them a good drink of water. Then, plant them in your prepared garden bed so they can settle into their new home and begin to flourish.
Contact Us
How can I get in touch with you?
For any questions not answered here, or for further assistance, please reach out to our dedicated team at [email protected]. We are honored to be a part of your gardening story and are here to help.
Thank you for trusting NatureNest Gardens to help you cultivate beauty and purpose.
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